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At The Bradford Exchange we value our customers privacy and would like our customers to know that we comply with all elements of the Privacy Act 1993.
The Bradford Exchange endeavours to act fairly and honestly in all of our customer transactions. We keep complete and accurate records. We will inform you of the nature of the personal information we hold, how we collect it, how we use and disclose it, should you wish to know.
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Collection and use of your personal information
We only collect personal information by lawful and fair methods. This means we are never intrusive when it comes to dealing with our customers. We collect information about our customers via order forms, media advertisement coupons, emails, telephone conversations and surveys. Occasionally we may receive information from other reputable marketers.
From time to time, we use this information to offer you special promotional offers and exciting product opportunities which we think will be of benefit or interest to you. To this end, the nature of information we collect is strictly relevant to the offer, product or service we are recommending. This information is obtained using fair, honest and reputable methods.
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Disclosure of your information
We may occasionally make your details available to other reputable marketers who believe they have products of interest to you. Should you not want to receive these offers, please contact our office. We may disclose personal information in response to legal process, for example, in response to a court order, collection agency, law enforcement agency or a subpoena.
Security of your information
Protecting your privacy is our main concern. We take reasonable steps to ensure that all information we collect, use or disclose is accurate. It is either stored or destroyed in a secured environment accessed only by authorised personnel.
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Access, correct, or update you information.
The Bradford Exchange will always allow access to the information that you provide to us. If you wish change your personal information simply contact our office.
Contact us
If you have any questions regarding any matters related to your privacy, or if you believe there has been a breach of your privacy, please contact:
The Privacy Officer,
The Bradford Exchange Ltd
Freepost 98331
PO Box 91901
Auckland 1030
Telephone Client Service: 0011 61 2 9841 3311 (8.00am - 5.00pm Aus. E.S.T. Monday - Friday)
Fax Client Service: 0800 241 758 - 24 hours
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